Exploring the value of shared mental models
How to encourage and create effective teamwork? Here is an idea. A key concept that can significantly enhance team performance is the development of shared mental models. These internal frameworks help team members grasp tasks, anticipate outcomes, and coordinate actions smoothly.
Research by Piet Van den Bossche and colleagues highlights the significance of team learning behaviours such as co-construction and constructive conflict in building these shared mental models. Co-construction involves collaboratively developing and refining ideas, while constructive conflict encourages addressing differences through open dialogue and critical thinking.
Why are shared mental models so important? They boost team performance by ensuring everyone is aligned, especially in tackling complex tasks that require diverse viewpoints. Constructive conflict is especially crucial as it ensures all voices are heard and integrated, leading to innovative solutions.
To cultivate these behaviours, teams should focus on creating a safe environment where ideas can be freely shared and debated. Encourage team members to listen and engage in reflective questioning encouraged by the practice of dialogue as developed by David Bohm (see our article entitled Exploring the Power of Dialogue with David Bohm's Insights), such as, "What assumptions might we be holding?" or "How can we build on this idea together?"
