Corporate Programs
Kevelrock offers three corporate programs. All three programs are tailored and start with an in-depth discovery phase. Please contact us for an exploratory conversation. We’re looking forward to working with you.
At the heart of our corporate programs lies a commitment to systemic change, where lasting transformation is achieved by creating the conditions for change to naturally unfold.
We believe that a radical shift in mindset is essential for successful change, empowered by strong, visionary leadership and grassroots, bottom-up approaches.
Our focus is always on building trust and fostering relationships, ensuring that change is not only effective but also sustainable.
Post Merger Cultural Alignment
Unlock your post-merger organization's potential with Kevelrock's cultural alignment expertise. We unify cultures and goals, turning differences into opportunities to build a resilient organization.
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The discovery phase is crucial for shifting mindsets to work effectively in a new structure. We explore both cultures to identify integration barriers and opportunities, relying on strong leadership and bottom-up change.
Stakeholder Engagement: Engage stakeholders through activities to understand the spoken and tacit knowledge defining both cultures, gathering insights on current and future states.
Engagement Across Levels: Involve middle managers and front-line workers to capture how cultures are lived daily, identifying synergy points for the cultural framework.
Visioning the New Culture: Collaborate with teams to envision and plan how the new culture will be experienced and practiced daily.
Articulating and Modeling: Leaders model the new culture through symbolic events and interactions, spreading the vision throughout the organization.
Systemic Approach to Change: Foster lasting change by creating conditions for cultural evolution rather than driving change forcefully.
Survey and Feedback Collection: Use surveys to anonymously gather employee feedback on culture, communication, accountability, and more.
Observation and Analysis: Observe interactions and communication to uncover systemic issues causing silos, assessing their impact on service and revenue.
Ownership Workshops: Facilitate workshops for employees to discuss findings and brainstorm solutions, fostering a mindset of collective service.
Ongoing Communication and Feedback: Hold regular check-ins to review cultural integration progress and maintain open communication for feedback.
Debrief: Compile findings into a presentation, offering tailored recommendations for cultural change focused on trust and collaboration.
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Cultural Synergy Workshops: Develop workshops to integrate insights from stakeholders, middle managers, and front-line workers, translating cultural synergies into actionable strategies.
Leadership Training Programs: Create programs to help leaders effectively model the new culture through daily interactions and symbolic actions, reinforcing the desired cultural change.
Vision Implementation Plans: Transform the cultural vision into detailed implementation plans with clear goals and daily practices for teams to adopt.
Adaptive Change Framework: Develop a framework that encourages adaptive change by nurturing conditions for cultural evolution rather than imposing change.
Comprehensive Feedback System: Establish a robust feedback system that utilizes survey results and regular check-ins to adapt strategies based on real-time employee input.
Communication Enhancement Strategies: Enhance communication channels to address systemic issues identified during observation, improving service and revenue impacts.
Collaborative Solution Development: Leverage ownership workshops to co-create solutions, ensuring employee buy-in and fostering a collective service mindset.
Continuous Progress Monitoring: Implement an ongoing monitoring system to evaluate cultural integration progress, using feedback to make necessary adjustments.
Recognition and Rewards Program: Develop a program to celebrate and reward teams and individuals who exemplify the new culture, reinforcing positive behaviours.
Alignment Across Functions
Silo mentality can be a major roadblock to success, leading to poor internal customer service and stifling collaboration. It is a mindset that we can help you shift. By working hand-in-hand with your team to build trust and relationships across company functions, we dismantle the internal barriers that undermine productivity, innovation, and revenues.
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The discovery phase is essential for transforming mindsets and enhancing internal customer service. It involves exploring your organizational culture to uncover barriers and opportunities, focusing on areas where silos are minimal to spread positive change. Here's a snapshot of the Kevelrock approach:
Stakeholder Engagement: Engage with stakeholders through conversations and workshops to uncover both explicit and implicit aspects of your organizational culture. Identify areas where silos are less prevalent to serve as models for change.
Survey and Feedback Collection: Distribute anonymous surveys to gather feedback on culture, communication, and customer service, helping pinpoint areas for improvement.
Observation and Analysis: Observe daily interactions and communication to identify systemic issues causing silos and inefficiencies, assessing their impact on customer service and revenue.
Ownership Workshops: Facilitate workshops for employees to discuss findings and brainstorm solutions, fostering a collective mindset focused on customer service. This ensures realistic and supported changes.
Debrief: Present compiled findings and tailored recommendations to encourage cultural changes towards trust and collaboration.
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The strategy and implementation phase turns discovery insights into actionable plans, focusing on collaboration to implement change through systems thinking. This lays the foundation for engaging employees and experimenting with new ways of working. Here are some elements of our strategy and implementation process:
Co-Design Workshops: Facilitate workshops with your team to develop practical solutions, ensuring strategies are inclusive and sustainable.
Pilot Programs: Test new initiatives in selected teams to refine strategies prior to broader implementation.
Feedback Loops: Establish continuous feedback channels and regular check-ins to allow real-time adjustments aligned with employee needs.
Learning and Support: Offer tailored learning sessions and ongoing resource support to equip teams with the necessary skills and tools for embracing new processes.
Internal Champions: Identify and empower enthusiastic employees to lead by example and advocate for change within their teams.
New Onboarding Practices: Revamp onboarding processes to instill a culture of collaboration from the outset.
Tailored Rollout Plan: Develop a detailed plan with clear milestones to align with your organization’s specific needs and timelines.
Collaborative Execution: Maintain open communication and work closely with your team to ensure everyone is informed and engaged.
Monitoring and Evaluation: Use KPIs to monitor progress, measure success, and refine strategies as needed.
Celebration and Recognition: Celebrate successes and acknowledge contributions to boost morale and encourage broader adoption.
Working In A Matrix Organization
Imagine a workplace where matrix organization challenges are well-managed, boosting collaboration and productivity. Kevelrock empowers teams by fostering a shift in mindset, using systems thinking to enhance trust and communication across departments and functions.
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This phase involves gathering insights through comprehensive assessments, observations, and strategic planning, all tailored to your business needs. Here are some of the elements of our approach:
Insight Gathering: Dive into your matrix organization to understand workflows, communication channels, and cultural nuances, setting the stage for effective solutions.
Comprehensive Assessment: Use interviews, surveys, and workshops to identify challenges and opportunities, ensuring a holistic view of organizational dynamics.
Departmental Observations: Observe cross-departmental interactions to identify misalignments and enhance efficiency, paving the way for smoother collaboration.
Strategic Planning: Transform collected insights into a tailored strategy, aligning with business goals for impactful results.
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Enhance Communication: Implement regular cross-functional meetings to improve inter-departmental communication and foster collaboration.
Role Clarity: Establish clear role definitions and reporting lines to reduce ambiguity and enhance accountability.
Leadership Development: Offer programs to equip managers with the skills needed to effectively navigate the complexities of a matrix structure.
Hands-On Approach: Kevelrock works closely with your teams over several months, ensuring strategies are seamlessly integrated into daily operations.
Flexibility and Adaptability: Be ready to pivot and adjust strategies as new challenges or opportunities arise, maintaining alignment with organizational needs.
Collaboration and Support: Focus on ongoing collaboration and support, ensuring each implementation step aligns with your organization’s evolving needs.